How to correct Patient Status?

Admins only

Incorrect patient status in the database can disrupt normal workflow. To correct the status of a patient go to https://hiphysioph.com/home/manage-patients/ under Manage Patients Name, search for the patient, click to edit Status.

Check patient status if:

• If you are unable to add consult summary
• If you are unable to add patient schedule
• If you are unable to add Breakdown
• If you are unable to add PT Notes
• etc.

Basically, if you are unable to proceed with the workflow, the first thing you need to check is the status of the patient. After that, check if all previous steps were already accomplished. If the status is correct and all steps that were supposed to be completed are all done and you are still unable to proceed to the next step, contact support for assistance.

We are currently investigating this and making adjustments to make sure that the system will always assign the correct status.